Reputation Management

Reputation Management

Reputation Management

Which of the towing companies on the screen would you choose?

Our guess is that you'd choose the company with the best, most and latest ratings.

Your overall online reputation is one of your most effective marketing tools. Listings usually don't incur fees and up to 86% of people trust reviews left on those online listings. Sadly business owners are still underusing or completely ignoring this powerful marketing tool.

Not doing anything about online reviews will only hurt your business, and only responding to positive ones will send the wrong message to anyone looking for a reputable place to do business with.

Effective online reputation management involves taking some of the following steps:

Reputation Management

Online Presence

Your Business On 41 Online Directories

Think of an online listing as a digital business card, and the internet as your distributor. It does not do any good printing the most beautiful business cards and just carrying them around in their original box without distributing them.

With online business directories and social networks, you don't have to worry about handing out business cards as much, because when someone performs a search in either a search engine such as Google, an online directory such as Yelp or even on Facebook, they are already in the immediate need of a product or service and you must make sure that your business is not only listed there, but is optimized, has accurate information and preferably has an average of 4 or more stars reviews.

We can create online listings for your business on up to 41 directories and make sure that the information that is distributed among these listings is accurate and optimized. Among them are:

  • Google
  • Yelp
  • Yellowpages
  • Bing
  • Foursquare
  • And at least 36 more!
online reputation and presence

Review Monitoring

Real Time Review Monitoring

The second step we recommend for working on your online reputation is to monitor reviews and respond as soon as possible. No business is exempt from negative reviews, but acting quickly can be the difference between changing a customer's perspective or adding a negative review to your listing permanently.

The truth is that most customers want to be heard and sometimes the best way for them to get your attention is to go online and leave a negative review.

Positive reviews must also be replied to within a reasonable amount of time. These clients are your fans and are willing to tell strangers how much they like you. Convert a 4 into a 5 by offering to up your game and win an additional star. It makes you look good and you're gaining a fan in the process!

We can help you monitor online reviews from the most popular review websites such as Facebook, Yelp, Google and more. We will notify you and any other person involved in resolving online issues.

brand monitoring service

Review Management

We Help You Enhance Your Online Reputation

We encourage every business owners to take charge when it comes to enhancing or fixing their online presence, however this task can be too daunting for some. Hiring an agency can be too expensive and doing it yourself will create a distraction not to mention a great level of frustration.

We can help you manage your online review listings for Facebook, Google and Yelp. We can monitor reviews on these websites, notify you any time there are new reviews, and most importantly reply to your customers for you.

We perform the following actions with this service:

  • Create/Manage Listing
  • Monitor Reviews
  • Provide You With Feed Back
  • Respond to Reviews (Within 24 Hours, 7 Days 9am-6pm)
Review Management

Reputation Management

Do Online Reviews Matter?

Very much! According to a 2016 study, they're more important now than ever. A positive reputation is one of the most powerful marketing tools available to any business owner, and not only are these reviews trusted, but getting a constant flow of them may be the single-most important thing you can do inside your business to positively affect your search engine rankings, both locally and overall.

Our reputation management system helps you take control over your reputation, by providing you with tools to increase rating average, get more likes and also gathering information for SMS marketing.

Our system is instant, and you no longer have to hope for customers to remember to review you after they leave. You can get an ongoing flow of positive reviews on top review websites such as:

  • Google
  • Yelp
  • Facebook
  • YP
  • Angie's List
  • TripAdvisor
Online Reviews

Simple and Effective Process

With only a few steps, you can enhance your overall online reputation. As simple as asking and receiving.

Step 1

Process

Step 2

Process

Step 3

Process

Advanced

Monthly Subscription

$35

  • 1 Location
  • $50 Setup Fee
  • Website Integration*
  • Tracking Tool
  • Thank You Offer
  • Android App
  • 2000 Monthly Requests
  • Review Request by SMS
  • Review Request by Email
  • Copy of Email List

Pro

Monthly Subscription

$45

  • 1 Location
  • $50 Setup Fee
  • Website Integration*
  • Tracking Tool
  • Thank You Offer
  • Android App
  • 3000 Monthly Requests
  • Review Request by SMS
  • Review Request by Email
  • Copy of Email List
  • Online Survey
  • Designated Number
  • Copy of Collected Numbers

*If you don't have a website, it will be hosted under a subdomain. If you already have one, we will set it up for you.

Includes

Review Monitoring

The next most important step, is to monitor those reviews not going through our system in order for you to try and solve any ongoing issues. Reviews can help you point out issues with food quality, customer service, cleanliness, etc.

Facebook Likes

Most systems out there focus on either marketing or reviews. We got those covered, but we go beyod that in order to make your investment worth while. You can use our system to request Facebook likes by simply asking for one.

SMS Marketing

You read that right. Our system not only helps you encourage happy customers to post positive reviews and get likes, it gives you the option to use their information to offer them specials. It's fast, easy and included.

FREE quote

Social profiles